I know that I can't be the only unhappy customer you have. In December of 2014 I decided to get my child a phone for Christmas. I decided to go with sprint because they phone was free. The gentleman in the sprint store was rude. That should have been the moment I realized that I should have walked away. That's not my main issue.
I've have Sprint service for about 7 months and can I tell you that I've called 4 times to make changes on a bill that increases in surcharges every time!
Why do I have to wait until the end of billing cycle to make changes?
That's one question.
Next question is why is there a surcharge for a data plan when I'm already paying for unlimited talk, text, data?
When has it become ok to accept these surcharges ... I'm
Canceling my service.
Sprint you have completely pissed me off. I have had the worst experience in the last 7 months.
Thanks for being a corporate thief!
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